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Frequently asked questions

Products

  1. Is your pharmacy legal?
  2. What medications do you sell?
  3. Why is your product so cheap?
  4. Do you sell branded or generic pills?
  5. What does the term "Generic" mean?
  6. Why are generic medicines so cheap?
  7. Why does the name printed on the packages of generic pills differ from the branded ones?
  8. Why does the shape of generic pills differ from that of the branded ones?
  9. What is the package like?
  10. How can I be sure of the quality of the pills you offer?
  11. What if I need pills you don’t offer on this website?

Orders

  1. Should I have a prescription to order from you?
  2. What happens once I submit my order?
  3. Do you provide discounts to returning customers?
  4. Can I cancel my order?
  5. Can I return my medication for a refund?
  6. How do I track my order?
  7. Do you have any age restriction?

Payments

  1. What payment methods do you accept?
  2. Is it secure to enter my credit card information at your website?
  3. When will my credit card be charged?

Shipping

  1. What are your shipping rates and terms?
  2. Do you ship worldwide?
  3. What if my order is delayed at customs?
  4. What am I to do if the package is damaged when I receive it or if it is missing?
  5. Where the pills are sent from?
  6. What packages do you use?
  7. How much will I have to pay if you reship the product?